Tips & Advice
Frequently Asked Questions
According to ASHREA (American Society of Heating, Refrigeration & Air-Conditioning Engineers) a good range is between 30% and 60% relative humidity. A wider range, from a low 25% to a high of 80%, can be acceptable for thermal comfort (your comfort level). It would depend on the type of clothing worn and your level of physical activity.
You can measure humidity levels with a relative humidity sensor, usually referred to as a hygrometer.
A hygrometer is a device that measures the amount of humidity in a particular area.
Yes, we recommend using “Splash Scents” Humidifier Fragrances. Simply add to the water in manually filled evaporative humidifiers. Unlike typical scented candles or plug-in fresheners, the scents work with your humidifier. Humidity and a refreshing scent are carried throughout the house.
This highly depends on usage, and the hardness of your water. At the minimum, we recommend you replace your filter every 2-4 months.
As long as the wick is still wet all the way through and water usage is normal, the wick is still good. Wick filters help to trap impurities that are in the water. The more impurities and minerals are trapped, the more the filter will change color.
No, you cannot reuse your wick filters; they are used to trap impurities in the water. After one use, the wick filters should be discarded.
- Absolutely, the harder your water is, the shorter the life of the filter. If you have very hard water, your filters will probably need to be changed more frequently.
- Hard water may turn your filter brown.
More than likely, mineral deposits are collecting on the tank. Clean the humidifier tank with a cleaner/descaler. We highly recommend the BestAir Humidi-Clean for cleaning of the tank.